Shipment and return policy

Thank you for choosing big blue lines llc store! We strive to provide high-quality products and excellent customer service. Please take a moment to review our shipping and return policies below:

Shipping Policy:

  • We offer free standard shipping on all orders within the United States.
  • Orders are typically processed and shipped within 1-2 business days, excluding holidays and weekends.
  • Delivery times may vary depending on your location and the shipping method selected. We use reputable carriers such as UPS and USPS to ensure timely and secure delivery.
  • For expedited shipping, please select the appropriate shipping option during checkout. Additional charges will apply.

Return Policy:

  • We accept returns within 30 days of purchase for any reason, provided the item is in its original condition and packaging.
  • To initiate a return, please contact our customer service team via email or phone to obtain a return authorization number and further instructions.
  • Refunds will be issued to the original form of payment once the returned item has been received and inspected. Please allow up to 5-7 business days for the refund to be processed.
  • Please note that shipping and handling fees are non-refundable, and return shipping costs are the responsibility of the customer unless the item was defective or incorrect.
  • We reserve the right to refuse any return that does not meet our return policy guidelines.

We appreciate your business and hope you are completely satisfied with your purchase. If you have any questions or concerns about our shipping and return policies, please do not hesitate to contact us.

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